Why customer Strategy is key to success ?
Working with executives in retail market on a digital transformation helped gather interesting metrics on how "Aligning to local preferences" impacts sales.
Did You Know? Disruption in Logistics is real
Forward thinking executives have started on transformation journey to align their process to growing customer expectations. Major online retailers are turning as both customer and as a rival logistic operator.
Maximize share holder value or customer value ?
Leadership has to focus on balancing earnings pressure with customer expectations. As economy transforms, use of technology to increase number of loyal customers and retaining existing is key to success.
Data ! The new gold for business but how to use ?
As companies focus on building sales forecasting models either predictive or time series forecasting to filter out slow moving products or align process to have accurate revenue forecast and profitability. AI and machine learning technologies have turned as most critical for long term sustenance.